Mike Baur, the former Swiss banker, has been in the news a lot lately and for all the right reasons. Baur is the co-founder and managing director of the Swiss Startup Factory in Zurich. Baur has an excellent reputation in the banking industry. He is considered a financial as well as economic wiz by people in the private Swiss banking system. Baur spent 20 years in the banking business, and they were very profitable years. Mike accumulated a long list of wealthy clients that needed his advice.
When Baur worked for Sallfort, the private equity firm, he was playing in the big leagues, and he was in top form. But Mike always had an urge to venture out on his own and start a business. Baur discovered an untapped market when the FinTech companies started to pop up in the financial industry. The Fintech startups gave Baur the idea to start a business that helped other businesses startup. Baur meet with two friends, and he explained his idea and the concept behind his brainstorm. The men, Max Meister and Oliver Walzer, thought Baur had a brilliant idea, and they joined forces and started the Swiss Startup Factory.
The Swiss Startup Factory does what it names suggests. Baur and company help new companies get started in business using a three-month accelerator program. The accelerator program gives startups an intense appreciation for networking, capital funding, operations, accounting, human resources and everything else they will need to be successful. The Swiss Startup Factory provides office space, office equipment, Internet services, a workout room and good food while the program is in progress. Baur likes to focus on Internet startups in different industries because that’s where the creativity is coming from these days. But The Swiss Startup Factory will accept all types of businesses as long as the concept behind those companies make sense and is capable of turning a profit.
Several companies have completed the three-month accelerator program, and they are doing well, according to Baur. Baur likes to talk about the success stories that originated in his Swiss Startup Factory. Baur feels a sense of ownership in those companies even though he might not have an equity stake in them. But Baur and his partners do invest in startup concepts from time to time.
As a businessperson, one of the things you learn is that you can’t always make every client happy. No matter how hard you try, there will always be a certain degree of dissatisfaction among your client base.
This may include responding to customer comments on social networking sites like Twitter and Facebook. Some of these customer comments may be of a somewhat derogatory nature – they may even go so far as to attack you, the entrepreneur, personally. While your first inclination may be to fire back with an equally inappropriate response, there are some definite ground rules one must follow when dealing with negative customer feedback online.
Kimanzi Constable, author, consultant, and contributor to Entrepreneur.com, outlines a few basic premises one should follow when responding online to a particularly nasty client. These include maintaining a focus on the quality of the brand, product, or service (as opposed to focusing on the content of the comment); affirming your commitment to quality service by addressing your online customer base as a group, rather than singling out one angry person; reach out for support from trusted professionals; most importantly, maintain a focus on your overall mission – the “big picture.”
One of these guidelines is of particular importance – the need to reach out for support from trusted professionals. Unfortunately, sometimes an industrious individual can turn a negative review and a 1-star rating into an absolute public relations fiasco for you and your company. This is where companies like SearchCleanup.com can be of service. SearchCleanup.com helps you move forward by cleaning up any negative news online.
All in all, connecting with the online public as an entrepreneur can be a delicate thing. It’s best to keep one’s wits about them and maintain one’s professionalism – hallmarks of any successful entrepreneur. Follow Search Cleanup on Twitter @search_cleanup to learn more.
If you have ever thought about looking into making improvements for your life, there is a company that is set up to help meet your goals. This company is called The Midas Legacy. They have several things that they want to help people improve.
The Midas Legacy offers advisory services to their clients in several areas. These areas include learning how to manage your money properly, helping those people who want to eventually own their own business, help those people who are interested in using nature to heal, assist with preparing for retirement and even work with those people whose sole goal is to become a better person by finding ways to be happier and to find their own inner peace.
Beyond working with their clients to become healthier and happier, The Midas Legacy also is strongly passionate about giving back to the community. There are several different organizations that this company donates to on a regular basis. These organizations include the Florida Sheriffs Association, the Give Hope Foundation, St. Jude Children’s Research Hospital, Wounded Warrior Project, Salvation Army, and the American Society for the Prevention of Cruelty to Animals. The fact that The Midas Legacy works so hard to help so many worthy organizations speaks a lot about their priorities and what they care about. This means positive things for how The Midas Legacy will approach what you are wanting done.
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The Midas Legacy is also working constantly to stay on top of the latest news with regards to what is going on in America. They take this knowledge and apply it to the work that they do. This allows them to help their clients to the absolute best of their abilities and to ensure that whatever the goals of the clients are met. And by staying on top of the news, The Midas Legacy is able to adapt their plans with their current clients to help make sure that these clients are receiving the best service possible from the company.
Whatever goals you may have for yourself, The Midas Legacy is a company that can offer you the advice and support that you may need to make your goals come true. And as the economy and environment continues to change, this is a company that will grow and adapt with these changes which will be of benefit to you as the client.
Learn more about The Midas Legacy:
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