In an overhaul initiative overseen by the company’s vice president Ryan Buchanan, U.S Money Reserve redesigned its website to make it more responsive to their clients’ needs. The new design comes with unique features and tools that enhance the experience of their clients while interacting or communicating with company.
The upgraded, high-end website matches the company’s image and reputation as market leader in the sale of government-issued coins and precious metals.
The new website comes with an interactive online order placement where customers from all over the world can shop for their government-issued and certified coins and other precious metals including gold, silver and platinum. Purchases can be made through bullions certified by the United States Government.
The redesigned website also comes with a Knowledge Center feature that enhances customer experience by offering information on the various products the company deals in. it also equips customers with knowledge on how to make purchases. Learn more about US Money Reserve: http://finance.yahoo.com/news/u-money-ceo-angie-koch-121500601.html
This feature is very educative and appraises the clients on key issues pertaining to the company and the industry. The overhaul also saw the company add a news update tab on the website where customers can access updated information and news on the company and various industry trends and events. Customers can enjoy interactive communication with the company’s customer care operators through the platform offered by the website.
Part of the education drive by the company through the website includes its photo galleries. The galleries include numerous coins that the clients can learn more about and are available in U.S. Money Reserve collection. Visitors to the website can also view the gallery dedicated to its current president, Philip N. Diehl who has guided the company to greater success.
Coining Excellent Customer Experience Coin by Coin
According to Crunchbase, founded in 2001, U.S Money Reserve has grown in leaps and bounds to become a world leader in the supply of bullions and coins issued by the United States government. The company is also a leader when it comes to the supply of various of precious metals including platinum, silver and gold.
Over time the company has expanded its coins collection to include those issued by foreign governments. Such world leader status and global outlook has been aided by the close working relationship the company has with the U.S government.
Moreover, the success is built on the strong leadership of its president, Philip N. Diehl who currently also heads the U.S Mint. Based in Austin, Texas, U.S Money Reserve has customer friendly policies including money-back policies and personalized customer relations practices.